A sales manager is the boss who leads a company’s sales force, whether selling pharmaceuticals, smartphone plans, or cars at a dealership. They build, lead and manage an organization’s sales team.
While some may assume that sales is simply about the gift of gab, it’s much more. As a sales manager, you have greater responsibility and accountability. Sales managers set sales goals and quotas, build a sales plan, analyze data, assign sales training and sales territories, mentor team members and are involved in the hiring and firing process. They also resolve customer complaints regarding sales and service, monitor customer preferences and project sales and profitability of products and services.
As a sales manager, you’ll work with different teams across the company to make sure your team has everything they need to be successful. Depending on the company, you may also become what’s known as a road warrior, traveling extensively to meet with your sales team and clients.