Claims Adjuster Examiner and Investigator resized

Claims Adjuster, Examiner and Investigator

Claims adjusters, examiners, and investigators work behind the scenes, usually for insurance companies or agencies, to assess and process claims on the company's policies, and to make sure that their customers receive the appropriate payment for their losses. Appraisers in the auto insurance business decide if a car has been “totaled” in an accident and how much the car was worth in the first place.

It helps to be a strong, critical thinker with great interpersonal skills and an interest in detective work.

Claims adjusters, examiners, and investigators interview eyewitnesses and experts, consult police departments, fire departments, and hospitals, and search databases for background information. They also inspect the property, understand the law, negotiate settlements and approve payments to claimants.

While many claims adjusters, examiners and investigators have a bachelor’s degree, the majority have at least a high school diploma or equivalent, with more than a year of on-the-job training and related work experience. For example, auto damage appraisers typically have either a postsecondary certification or work experience in identifying and estimating the cost of automotive repair.


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experienced level salary estimate


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Programs for Claims Adjusters, Examiners and Investigators

If you're ready for business, Texas is the state for you.

Have a head for business? If you’re good with numbers and business-minded, you could find yourself working for all types and sizes of companies, in all kinds of industries. From administrative support roles to managers and executives, career opportunities in the world of business are wide ranging. In business, an associate or bachelor’s degree can get you on a fast track to success.

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Texas Labor Market Information, Texas Workforce Commission. Statewide wages by occupation, 2021. Statewide projections by occupation, 2020-2030.

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